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Ombudsman
Ombudsmen are advocates who protect and promote the rights of residents in long-term care facilities. If you have questions, concerns, or complaints about your rights and care, an ombudsman will:
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Listen
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Respect your choices
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Protect your rights
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Help resolve concerns and complaints
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Offer ideas and options
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Support resident and family councils
Ombudsman services are confidential and free of charge.
Local Representative
Mandy Weston
P.O. Box 1570
Russell Springs, Ky. 42642
1-800-264-7093
State Long-Term Care Ombudsman
Sherry Culp
3138 Custer Dr., Suite 100
Lexington, Ky. 40517
1-859-277-9215
1-800-372-2991