Patient Information

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Ombudsmen are advocates who protect and promote the rights of residents in long-term care facilities. If you have questions, concerns, or complaints about your rights and care, an ombudsman will: 

  • Listen 

  • Respect your choices 

  • Protect your rights 

  • Help resolve concerns and complaints 

  • Offer ideas and options 

  • Support resident and family councils 

Ombudsman services are confidential and free of charge. 

Local Representative 

Mandy Weston

P.O. Box 1570 

Russell Springs, Ky. 42642 


State Long-Term Care Ombudsman 

Sherry Culp 

3138 Custer Dr., Suite 100

Lexington, Ky. 40517