Patient Information

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Ombudsman

Ombudsmen are advocates who protect and promote the rights of residents in long-term care facilities. If you have questions, concerns, or complaints about your rights and care, an ombudsman will: 

  • Listen 

  • Respect your choices 

  • Protect your rights 

  • Help resolve concerns and complaints 

  • Offer ideas and options 

  • Support resident and family councils 

Ombudsman services are confidential and free of charge. 

Local Representative 

Mandy Weston

P.O. Box 1570 

Russell Springs, Ky. 42642 

1-800-264-7093 

State Long-Term Care Ombudsman 

Sherry Culp 

1530 Nicholasville Rd. 

Lexington, Ky. 40503 

1-859-277-9215 

1-800-372-2991 

nhoa@ombuddy.org 

www.ombuddy.org 

http://chfs.ky.gov/os/omb